Learn how to update location information, configure program-specific map visibility settings, manage associated personnel and activities, and access location-related records from a centralized profile.
Overview
Locations represent clinical sites where students may complete placements, interventions, assessments, and other program-related activities. The Locations module allows administrators to maintain site information, manage location-specific activities, and configure program-specific settings.
To access Locations in Exxat Prism follow this navigation
- Login to Exxat Prism using your university credentials.
- From the the Exxat Prism dashboard or the hamburger menu, navigate to Sites.
- Go to Locations tab in the top-menu, you will see all the locations in Exxat Prism.
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Select a location from the Locations grid to see more details associated with the location.
The Location Profile serves as the central location for managing site information and related activities.
Add a Location
Administrators can add new locations to their program from the Sites page.
Add a New Location
- From the Exxat Prism dashboard navigate to Sites.
- In the top-menu go to Sites tab. and select a site you want to manage from the list.
- In the sites page go to Location tab and click Add Location.
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Enter the required location information and Click Save.
Location is added successfully.
Exxat Prism automatically retrieves HRSA designation information for the location.
Update or Edit a Location Details
- From Exxat Prism dashboard navigate to Sites and go to the Locations tab.
- Select the location to manage.
- Select Edit icon in each section to update the required information.
- Select Save.
The updates to the location details are saved. Repeat this for each section.
Move Location
The Move Location feature allows administrators to transfer a location from one site to another while preserving location-specific information, associated records, slots, and placements. Once moved, the location inherits applicable site-level settings and requirements from the destination site.
Use Move Location when:
- A location was created under the wrong site.
- An organization restructures sites and locations.
- A location needs to inherit settings and requirements from a different site.
- Existing placements, communications, and assessments must remain intact during the transfer.
Step 1: Open the Location
- Navigate to Locations tab in Sites and click on the location name.
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Click Move Location.
Note: Only users with appropriate permissions can move locations.
Step 2: Select the Destination Site
The Select a Site page displays all eligible sites associated with your program.
- Search or filter the site list if needed.
- Select the destination site using the radio button.
- Click Next.
Step 3: Review the Move Summary
The Additional Info page provides a visual representation of what information will move and what will remain with the original site.
| Category | Moved to New Site | Not Moved (Remains with Current Site) |
|---|---|---|
| Site-Level Attributes | — |
|
| Location Information |
|
— |
| Location-Associated Records |
|
— |
| Slots & Placements |
|
— |
Step 4: Complete the Move
After reviewing the summary:
- Click Move Location.
- Wait for the process to complete.
- Verify that the location appears under the destination site.
- Review any contracts or site-specific configurations that may require updates.
Result:
- North Star now belongs to 3D Physical Therapy - Promp
- Existing placements remain intact.
- Communications and assessments remain associated with the location.
- Site settings from Ability Center are not transferred.
- North Star begins inheriting applicable site-level attributes from 3D Physical Therapy - Promp
Important Considerations
| Consideration | Details |
|---|---|
| Inheritance Changes | The location inherits site-level attributes from the destination site after the move. |
| Requirements | Review requirements inherited from the new site. |
| Contracts | Contract associations may need to be updated manually. |
| Placements | Existing placements remain associated with the location. |
| Historical Data | Historical communications, assessments, and evaluations are preserved. |
Best Practice
Before moving a location:
Verify the destination site is correct.
Review the move summary carefully.
Confirm that inherited requirements from the destination site are appropriate.
Review contract associations after the move is completed.
Notify stakeholders if the move impacts active placements or workflows.
Delete Location
If you are no longer working with a location, you can delete it. A location can only be deleted if there are no slots or placements associated with it.
Before you delete a location
Deleting a location permanently removes it from all programs where it is used, including:
- All location-specific details
- Communications, interventions, and assessments
- Associations with personnel
- Important: This action is irreversible. Deleted data cannot be recovered.
To delete a location:
- In the sites page Navigate to Locations tab.
- Open the location you want to delete.
- in the upper-right corner of the page, click Delete Location
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In the confirmation dialog, enter the verification number displayed on the screen and click Delete.
If you cannot delete the location
If the location has existing slots or placements, it cannot be deleted. Remove the associated slots and placements before attempting to delete the location.
If you need assistance, contact prism-support@exxat.com
About (Location Profile)
The Location Profile provides a comprehensive overview of a location and serves as the central workspace for viewing and managing location-related information and activities. It contains key details about the location and provides access to the settings, configurations, and operational information associated with the site.
The Location Profile includes the following sections.
| Section | Description |
|---|---|
| Location Information |
Displays core location details, including address, contact information, and other shared site information. Changes made in this section are shared across programs associated with the location unless otherwise specified. |
| Programs | Displays all programs currently associated with the location and related program information. |
| Contracts | Displays contracts associated with the location, including contract information and status. |
| Location Area and Map Visibility |
Manages program-specific location settings. Includes Location Area (program-specific location area assignment) and Explore Clinical Locations (whether the location appears on Explore Clinical Locations). These settings are maintained independently for each program and are not shared across programs. |
| Settings | Displays location-specific configuration options available to the program. Available settings may vary based on institution configuration and permissions. |
| Categories | Displays categories assigned to the location to support organization, reporting, and operational management. |
| Requirements | Displays requirements associated with the location and supports management of location-specific requirements. |
| Payment Details | Stores payment-related information associated with the location. Availability depends on program configuration and permissions. |
| Student Requirement Upload | Displays configuration settings and documents associated with student requirement submissions for the location. |
| Documents | Stores files and supporting documentation associated with the location. Supports document upload, viewing, and management. |
| Notes | Allows administrators to record and review internal notes associated with the location. |
| Housing and Parking Information | Stores housing and parking details relevant to students and administrators. |
Personnel
The Personnel section displays individuals associated with the selected location.
Program Administrators can:
- View personnel records
- Add personnel
- Edit personnel information
- Review contact details
For information on adding and managing personnel, see article: Managing Personnel
Communications
The Communications section stores communication records associated with the location.
Administrators can:
- View communication history
- Log communication activities
- Review correspondence associated with the location
For information on adding and managing personnel, see article: Adding and Managing Sites
Slots
The Slots section allows administrators to manage placement opportunities associated with a location.
Administrators can:
- Create slots
- Edit slot information
- Review slot availability
- Manage slot requests
For information on adding and managing personnel, see article: Adding and Managing Sites
Placements
The Placements section displays placement activity associated with the location.
Administrators can review placement records, assignment history, and placement-related information.
Interventions
The Interventions section allows administrators to manage intervention opportunities associated with the location.
Administrators can add, update, and review intervention records associated with the selected location.
For information on adding and managing personnel, see article: Adding and Managing Sites
Assessments
The Assessments section allows administrators to manage assessments associated with the location.
Administrators can create, review, and update assessment information as needed.
For information on adding and managing personnel, see article: Configure Custom Site assessment Form
Location Evaluations
The Location Evaluations section displays evaluations and feedback associated with the selected location.
Administrators can review evaluation history and site performance information.
Screenshot Placeholder: Location Evaluations section
HRSA Grant Information
The HRSA Grant Information section stores HRSA-related information associated with the location.
Administrators can view and manage HRSA-related records depending on their permissions.
Exxat Prism integrates with the Health Resources and Services Administration (HRSA) to automatically retrieve HRSA designation information for locations. This reduces the need for administrators to manually search HRSA resources and periodically update designation information.
When a location is added or its address is changed, Prism automatically retrieves the latest available HRSA information based on the location address. HRSA-managed information is kept read-only to help maintain consistency with HRSA data.
The integration supports information such as HPSA designations and scores, MUA/MUP, FQHC, Rural Status, RUCA Code, Rural Health Clinic, Critical Access Hospital, and other applicable HRSA designations.
You can:
View HRSA information in the HRSA Grant Information section and Location Profile.
Identify which information was populated directly from HRSA.
See the last successful synchronization date and time.
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Use Sync from HRSA to retrieve the latest available information for a location.
Click the Edit icon
In Edit HRSA Grant information - Click Sync From HRSA button.
Click Save
Manually maintain information that is not provided by HRSA, including applicable manual fields, notes, and supporting documents.
Access HRSA information through the HRSA Report, including report exports.
View applicable HRSA Tags when reviewing locations in areas such as Slot Requests, Explore Locations, and the Slots List.
Only applicable HRSA designations are displayed when viewing saved information. For example, designations that apply to the location are shown, while fields with No or unavailable values are omitted. Where applicable, HPSA scores are displayed with their corresponding designation.
Prism also periodically synchronizes HRSA information to help keep location data current. If HRSA synchronization is unsuccessful, existing HRSA information is retained rather than overwritten.
Troubleshooting
| # | Issue | Possible Cause | Resolution |
|---|---|---|---|
| 1 | I cannot find the Location Area field when adding or editing a location. | Location Area is managed separately from the Add/Edit Location workflow. | Create or open the location, then go to About > Location Area and Map Visibility to configure the Location Area. |
| 2 | I cannot find the Explore Clinical Locations setting when adding or editing a location. | This setting is managed from the Location Profile rather than the Add/Edit Location workflow. | Open the location and go to About > Location Area and Map Visibility to update Explore Clinical Locations. |
| 3 | A location does not appear in Explore Clinical Locations. | Explore Clinical Locations may not be enabled for the current program. | Open About > Location Area and Map Visibility and verify that Explore Clinical Locations is set to Yes. |
| 4 | The Location Area is different from what another program sees. | Location Area is configured independently for each program. | Verify that you are working in the correct program and update Location Area for that program as needed. |
| 5 | I updated the Location Area, but another program does not see the change. | Location Area changes apply only to the program where they were made. | Open the location from the other program and configure its Location Area separately. |
| 6 | I do not see the Location Area and Map Visibility section. | You may be accessing the location from the Institutional-Level application. | Access the location from the Program-Level application and check the Location Profile again. |
| 7 | I cannot edit Location Area or Explore Clinical Locations. | Your assigned role may not have permission to manage program-specific location settings. | Contact your administrator to review your role permissions. |
| 8 | A report displays a different Location Area than expected. | Reports use the Location Area configured for the current program. | Verify the selected program and review its Location Area and Map Visibility settings. |
| 9 | I cannot move a location to another site. | You may not have the required permission, or the destination site may not be eligible for selection. | Verify your permissions and confirm that the intended destination site is available on the Select a Site page. |
| 10 | Site settings or requirements changed after moving a location. | The location begins inheriting applicable site-level configuration from the destination site after the move. | Review the destination site’s settings, categories, requirements, and other applicable configuration. Update them where necessary. |
| 11 | A contract is not associated as expected after moving a location. | Contract associations may require review after a location is moved. | Open the moved location and review its contract associations. Update the applicable contracts as needed. |
| 12 | I cannot delete a location. | The location has one or more associated slots or placements. | Remove the associated slots and placements, then try deleting the location again. If you still cannot delete it, contact prism-support@exxat.com. |
| 13 | HRSA information did not update after the location address was changed. | The HRSA synchronization may not have completed successfully. | Open HRSA Grant Information, click the Edit icon, select Sync From HRSA, and then click Save. |
| 14 | HRSA information appears outdated. | The latest HRSA information may not yet have been synchronized for the location. | Open HRSA Grant Information and use Sync From HRSA to retrieve the latest available information. Check the last successful synchronization date and time. |
| 15 | Some HRSA designation fields are not displayed. | The designation may not apply to the location, or HRSA may not have returned a value. | No action is required if the designation does not apply. Prism displays applicable HRSA designations and omits fields with No or unavailable values. |
| 16 | I cannot edit information populated by HRSA. | HRSA-managed information is read-only in Prism. | Use Sync From HRSA to refresh HRSA-managed information. Only applicable manually maintained fields, notes, and supporting documents can be updated manually. |
| 17 | HRSA synchronization failed and I am concerned that existing information was removed. | Prism was unable to complete the HRSA synchronization. | Review the existing HRSA information and try Sync From HRSA again later. Prism retains existing HRSA information when synchronization is unsuccessful rather than overwriting it. |
Frequently Asked Questions
Note: This action cannot be reversed.
You can review the last successful synchronization date and time to determine when the information was last updated.
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