This article explains how to request a drug screening, complete the Universal application, visit a testing clinic, and monitor the status of your screening results.
Before You Begin
Ensure you have the following before starting:
- Access to Exxat Prism using your university credentials.
- Your legal name exactly as it appears on a government-issued identification document.
- A valid email address to receive the Universal invitation email.
- A valid payment method if your screening package requires student payment.
Important
Use your legal name exactly as it appears on a government-issued identification document. Entering a name that does not match your ID may delay the processing and approval of your screening results.
Request Drug Screening
- Log in to Exxat Prism using your university credentials.
- Open the Compliance section using one of the following methods:
- On the dashboard, locate the Compliance tile and select View All.
- From the hamburger menu, select Compliance.
- Under Mandatory Requirements, locate the Universal Background Check requirement, and in the Status column click Get Started.
- In the requirement details page, click the "+" icon next to Universal Details.
- In the panel that opens:
- Enter your First Name and Last Nmae
- Select the appropriate screening package.
- Verify your information.
- Select Request Screening Link.
Important
Ensure your legal name matches your government-issued identification document. Incorrect information may delay the screening process.
-
Confirm Submission, After the request is submitted:
- The document status changes to In Progress.
- The Universal status changes to Invitation Sent.
Complete the Universal Application
- In the Universal Drug Screening requirement details page, in the Step 1 Registration section , click Start Form Filling.
or
You will also receive an email from Universal. click on the link to complete the form. - Verify the Personal Invitation code.
- (Optional) Verify OTP.
Important
Only enter a OTP here if you received a verification otp in your email. If you did not get a otp, leave this field blank
-
Accept the message.
- If payment is required, submit the payment for the selected screening package and submit application.
Important
If your institution is configured as School Pay, the payment section will not be displayed.
- After submission, a confirmation page is displayed.
Important
Print or save the confirmation page for your records. Universal does not send a separate confirmation email after submission.
Schedule and Complete Your Drug Screening
- Select a testing clinic from the available options provided by Universal.
- Select Next.
- Universal sends a confirmation email containing:
- Clinic address
- Clinic operating hours
- Drug screening barcode
- Present the barcode at the clinic when you arrive for testing.
- You can present the barcode on your mobile device or as a printed copy.
- Provide your sample at the testing facility.
Important
Your drug screening process is not complete until you visit the clinic and submit a sample. Print or save the confirmation page for your records. Universal does not send a separate confirmation email after submission.
Track Drug Screening Status
After submitting your application, you can monitor the status from the Compliance section in Exxat Prism.
| Document Status | Universal Status | Description |
|---|---|---|
| In Progress | Invitation Sent | Screening request has been submitted and the invitation email has been sent. |
| In Progress | Pending Student Information | Universal is waiting for additional information from you. |
| In Progress | In Process | Universal has received your application and is processing the screening. |
| Pending Review | Complete | Screening results have been received and are awaiting review by your institution. |
| Approved | Complete | Screening results have been reviewed and approved. |
Drug Screening Dependency
If your institution requires both a Universal Background Check and a Universal Drug Screening:
- If your institution requires both a Universal Background Check and a Universal Drug Screening:
- You can request a Universal Drug Screening only after the Universal Background Check status changes to In Process.
- If the Universal Background Check status is Invitation Sent or Pending Student Information, the drug screening request option may not be available.
Request an Additional Screening
To request another screening:
- Open the completed Universal Drug Screening requirement.
- Select Add New Record.
- Follow the same process described in the Request a Drug Screening section.
Processing Time
After you submit your application and provide your sample at the testing clinic:
- Results are typically received and uploaded to Exxat Prism within two weeks.
- The document status remains In Progress while the screening is being processed.
- Once results are received, the status changes to Pending Review.
Troubleshooting
| # | Issue | Resolution |
| 1 | I did not receive the Universal invitation email. | Check your spam or junk folder and verify your email address in Exxat Prism. |
| 2 | My status is stuck at Invitation Sent. | Open the invitation email and complete the Universal application. |
| 3 | My status shows Pending Student Information. | Log in to Universal and provide the requested information. |
| 4 | I cannot request a drug screening. | Verify that your Universal Background Check status is In Process if your institution requires both screenings. |
| 5 | I completed the application but do not have a barcode. | Check your email for the clinic confirmation message from Universal. |
| 6 | My results are not available after two weeks. | Contact Universal support at ExxatCS@universalbackground.com. |
| 7 | I do not see a payment section. | Your institution may be configured as School Pay. Contact your program administrator if needed. |
Need Help?
If it has been more than two weeks since you submitted your drug screening and your results are still unavailable, contact Universal support at ExxatCS@universalbackground.com.
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