This article helps Exxat Prism non-SSO users understand what Two-Factor Authentication (2FA) is, how it works within Exxat Prism, and how to set up and log in using 2FA."

Introduction to Two Factor Authentication

Two-Factor Authentication (2FA) adds an extra layer of security to your Exxat Prism account by requiring two forms of verification.
1) Your password and 2) A one-time code, when you log in.

This ensures that even if your password is compromised, unauthorized users cannot access your account without the second authentication factor. Significantly reducing the risk of unauthorized access.

Benefits and Importance:

Enhanced Security: 2FA blocks unauthorized access from unknown devices.
Data Protection: It provides an extra layer of protection for your sensitive information within Exxat Prism.
Prevention of Unauthorized Access: Even if your password is compromised, an unauthorized user cannot access your account without the second factor of authentication.

Implementation of Two Factor Authentication in Exxat Prism

Exxat Prism 2FA for non-SSO (Single Sign-On) users is a mandatory requirement for all non-SSO users. This means that users who log in directly with a username and password will be prompted to set up 2FA.

Users, including students, faculty, and administrators, will be able to authenticate using a One-Time Password (OTP) sent to their registered phone number or email address.

This feature is mandatory for all the Exxat Prism non-SSO Users starting July 2025. There will be a 90-day window to set up 2FA, after which users must setup 2FA to continue using Exxat Prism.

Two Factor Authentication Setup in Exxat Prism

Setup Two Factor Authentication

Upon logging into Exxat Prism, non-SSO users will be prompted to set up 2FA.

Option 1: Setup via Phone Number (Recommended)

Steps:

Log in to Exxat Prism with your username and password.
On the "Setup Two Factor Authentication" screen, select "Setup with Phone Number".
Enter your phone number and click "Verify Phone Number".
You will receive a 6-digit verification code via SMS to the registered phone number. Enter the code in the provided fields and click "Verify Code"
Once the code is verified, your phone number will be successfully set up for 2FA, and you will be logged into Exxat Prism.

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Option 2: Setup via Email ID

Note: 2FA codes are sent only to your registered institutional email ID. Make sure it's up to date in your user profile.

Steps:

Log in to Exxat Prism with your username and password.
On the "Setup Two Factor Authentication" screen, click on "Setup Another Way".
Registered email address is auto filled. click "Send Code".
You will receive a 6-digit verification code via email to the registered email address. Enter the code in the provided fields and click "Verify Code".
Once the code is verified, your email address will be successfully set up for 2FA, and you will be logged into Exxat Prism.

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Login Using 2FA

After you have successfully set up Two-Factor Authentication, the login process will include an additional step to verify your identity.

Steps:

Go to the Exxat Prism login page.
Enter your username and password as usual and click "LOGIN".
You will then be prompted for Two-Factor Authentication. A 6-digit verification code will be sent to your registered phone number or email address, depending on your setup choice.
Enter the 6-digit code in the provided fields.
Optional: You can choose to "Remember this device for 30 days" by checking the box. If enabled, this setting will skip OTP prompts for the next 30 days on that specific browser where it was enabled.
Click "Verify Code" to complete your login. You will login to Exxat Prism Dashboard

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Update Phone Number

To update your phone number to receive the verification code for successful login into Exxat Prism follow these steps.

Steps:

When you are logged in to Exxat Prism, go to User Setting and click Change Phone Number.
You will logged out of all the devices where you are logged into Exxat Prism and an email with a secure link to add or update your phone number will be sent to your registered email id.
Click Continue to proceed.
Click on the secure link in the email sent to your registered email id.
Enter your phone number and click Verify Phone Number.
Enter the verification code sent to your phone number and click Verify Code.
Your phone number is successfully updated and you will be redirected to the Exxat Prism.